Website Privacy Policy
This website is owned and operated by Psitech (referred to as “we”, “our”, and “us”). By using this site, you agree to the terms outlined in this Privacy Policy. This Privacy Policy applies to the collection, use, and handling of personal information that you may provide through your interactions with our website.
We reserve the right, at our discretion, to modify or remove portions of this Privacy Policy at any time. It is recommended that you review this Privacy Policy periodically to stay informed of any changes.
Personal Information
We collect personal information from visitors to our website when it is knowingly and voluntarily submitted. The types of personal information we may collect include your name, email address, contact details, and any other information you provide in your communications or use of services.
We collect personal information for the following purposes:
- To provide you with products and services.
- To respond to your enquiries and requests.
- To improve the functionality and content of our website.
- For marketing purposes, if you have consented to receive such communications.
If you provide us with sensitive information, such as health or financial data, we will handle it with the utmost care and ensure it is only used for the specific purposes for which it was provided, in compliance with the Privacy Act 1988.
Use of Personal Information
We use the personal information we collect for the following purposes:
- To fulfill your requests and provide you with the products and services you seek.
- To improve our website and services.
- To communicate with you about updates, offers, and other information, if you have opted in to receive such communications.
- To maintain our records for legal or business purposes.
We will only use your personal information for purposes that are directly related to the reason it was collected, and we will not use it for any other purposes unless you have consented, or it is required or authorized by law.
Disclosure
We will only disclose your personal information in the following circumstances:
- To third parties who assist us in providing services to you, such as payment processors, email service providers, and analytics providers.
- If required by law or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
- In special situations where we believe disclosure is necessary to protect our rights, property, or users, or to take action against someone harming or interfering with our services or users.
When we engage third-party service providers, we take reasonable steps to ensure they handle your personal information in accordance with applicable privacy laws.
Security
We take reasonable steps to ensure the security and confidentiality of the personal information we collect. This includes implementing appropriate physical, technical, and administrative measures to protect your personal information from unauthorized access, disclosure, or loss.
However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Cookies
We use cookies to enhance your experience on our website. Cookies are small data files that are stored on your device and enable us to remember your preferences, improve the functionality of the website, and analyse website traffic.
You have the option to accept or decline cookies through your browser settings. However, please note that some features of our website may not function properly if cookies are disabled.
Access to and Correction of Information
Under the Australian Privacy Principles (APP 12 & 13), you have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, out of date, or incomplete. If you would like to access or correct your personal information, please contact us using the details provided below.
We will take reasonable steps to ensure your personal information is accurate, complete, and up to date.
Links to Third-Party Websites
Our website may contain links to other websites operated by third parties. These third-party websites are not under our control, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Complaints or Concerns
If you have any concerns or complaints about the way we handle your personal information, please contact us. We will work with you to address your concerns in a timely and effective manner.
If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC), which can be contacted at:
- Website: www.oaic.gov.au
- Phone: 1300 363 992
- Email: enquiries@oaic.gov.au
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy regularly to stay informed of any updates.
Further Privacy Information
For more information about privacy issues in Australia and how to protect your privacy, visit the Office of the Australian Information Commissioner (OAIC) website at https://www.oaic.gov.au.